MAINTENENCEG
Regular maintenance not only extends the life of your garage door but also helps prevent costly repairs down the line.
Regularly lubricating the moving parts of your garage door, such as hinges, rollers, and springs, helps reduce friction and wear, keeping your door running smoothly.
We recommend that garage door maintenance be performed at least twice a year using a silicone lubricant (WD-40 Professional or Jig-a-Loo Garage Door Lubricant) to keep everything in optimal condition. Our expert team is here to assist you with all your maintenance needs, ensuring that your garage door remains in top-notch shape.
Remember to Keep Your Garage Door in Top Shape By Lubricating Twice a Year!
NEW DOOR WARRANTY
LIMITED MANUFACTURER WARRANTY
WESTON Garage Doors (“TOHO”) offers a Limited Warranty on steel insulated garage door models for materials and finishes, against paint cracking, checking or peeling, FOR A PERIOD OF TEN YEARS on door faces.
Weston Garage Doors warrants against structural failure (rendering the door inoperable) of the door sections due
to delaminating of polyurethane foam insulation from the steel skin of the garage door panel FOR A PERIOD OF FIVE YEARS on door faces.
Weston Garage Doors warrants all hardware (including springs) against defects in materials and workmanship FOR A PERIOD OF TWO YEARS or A MAXIMUM OF 10,000 CYCLES.
This Limited Warranty period begins from the date of delivery. Proof of purchase is required. In the event of a defective component, contact the dealer the door was purchased from within fifteen (15) days from discovery of the defect. In the event of a manufacturing defects, contact the dealer the door waspurchased from and please be prepared to send complete description with photographs of any issues.
YOU MUST REPORT ANY MANUFACTURING DEFECTS THAT ARE IMMEDIATELY OBVIOUS OR VISIBLE AT THE TIME OF INSTALLATION (SUCH AS INCORRECT OR INCONSISTENT PAINT COLOR, MANUFACTURING DEFECTS (E.G. SURFACE CONTAMINANT(S) OR SMUDGES), VISIBLE PHYSICAL DAMAGE, OR MAJOR SCRATCHES) WITHIN THIRTY (30)DAYS FROM DELIVERY OR YOUR CLAIM MAY BE BARRED. TOHO reserves the right to inspect all products alleged to be defective and to verify eligibility ofthis limited warranty. Once we have verified any defect(s) with your Product through persons authorized by TOHO, we will provide – at no cost to you –
Replacement Parts to the extent necessary to repair or replace any such defective sections, hardware, or springs/ spring components. We reserve the right to replace Product(s) or its components with a similar or like product or component, all within the sole discretion of TOHO.
All shipping costs and laborcosts associated with any warranty claim (including removal, reinstallation, installation, and/ or finishing) will be original purchaser’s responsibility.
This Limited Warranty excludes: 1) rust caused by damages or scratching; 2) damage resulting from exposure to corrosive chemicals, corrosive fumes, salt environments including coastal areas, condensation, water or fire; 3) damages caused by accident, improper use, negligent operation, improper installation, improper maintenance or normal wear; 4) shipping, installation, or labor charges; 5) defects in paints or coatings used to finish door sections; 6) any product or component which is modified, altered, or not part of the original door; 7) damages resulting from any circumstances beyond the direct control of TOHO, including but not limited to damages or defects caused by any of the following: Paint or Stain after Delivery of Door; Failure to Follow All Installation Instructions; Failure to Follow Maintenance Instructions; Faulty or Defective Installation(s); Radiation (UV or Other); Foreign Substances; Accident or Casualty; Harmful Fumes; Vandalism; Act(s) of God; Physical Damage; Salt Spray or Exposure; Normal Wear and Tear; Chemical Action; Abrasive Materials; Operation Beyond Rated Capacity; Improper Use or Abuse; Improper Installation or Handling; Exposure to Coastal Weather Conditions; Alteration, Modification or Use of Non-OEM/ TOHO-Approved Parts or Products; Other Painted Parts Not Part of a Door Section (such as stop mold);
Normal Fading or Discoloration from Usage, Age or UV Exposure; Thermal bow as described in DASMA Technical Data Sheet 185 www.dasma.com. Surface rust – and rust through caused by untreated surface rust – is not covered under this warranty. Surface rust (a coating that forms on the surface when exposed to moisture) can result from failure to properly clean and maintain your door (particularly in, but not limited to, salt or acidic environments) or damage to the door (such as scratching). No warranty is available for broken glass. No warranty is available for decorative hardware.
This warranty excludes any responsibility as to changes in models, materials, standard colours, and so on, made by Weston Garage Doors and/or its suppliers since the date of purchase.
Should a model of door be discontinued and is subject to replacement under this warranty, TOHO has the option of replacing the door with a similar model.
THIS WARRANTY EXTENDS ONLY TO THE ORIGINAL PURCHASER OF THE DOOR. IT APPLIES TO RESIDENTIAL PROPERTY ONLY AND IS NOT VALID ON COMMERCIAL OR RENTAL PROPERTY. THIS LIMITED WARRANTY IS NON-TRANSFERABLE AND EXCLUDES ANY LOSS OR DAMAGE NOT SPECIFICALLY UNDERTAKEN HEREIN, INCLUDING, WITHOUT LIMITATION, ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS DEATH, INJURY, DAMAGES TO PROPERTY, OR DAMAGES ARISING FROM LOSS OF USE OF ANY PRODUCT OR FACILITY. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY, ARE HEREBY EXPRESSLY EXCLUDED. WESTON GARAGE DOOR'S OBLIGATIONS ARE STRICTLY LIMITED TO REPAIR OR REPLACEMENT OF DEFECTIVE PARTS AND COMPONENTS DURING THE WARRANTY PERIOD. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY CONSEQUENTIAL OR SPECIAL DAMAGES WHICH ANY PERSON OR ENTITY MAY INCUR OR CLAIM TO INCUR AS A RESULT OF
ANY DEFECT IN THE PRODUCT OR IN ANY CORRECTION OR ALTERATION THEREOF MADE OR FURNISHED BY US OR OTHERS.
OUR MAXIMUM LIABILITY UNDER THIS WARRANTY SHALL BE THE PURCHASE PRICE PAID TO US WITH RESPECT TO THE GARAGE DOOR TO WHICH SUCH WARRANTY IS CLAIMED.
THE LIMITATION OF LIABILITY PROVISIONS HEREIN SHALL APPLY TO ANY AND ALL CLAIMS OR SUITS BROUGHT AGAINST US, INCLUDING ANY CLAIM BASED UPON NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY OR ANY OTHER THEORIES UPON WHICH LIABILITY MAY BE ASSERTED AGAINST US.
This Limited Warranty constitutes our entire and exclusive warranty as to the Product and is the sole and exclusive remedy for product defects in material and workmanship. We do not assume (and have not authorized any other person to assume on its behalf) any other warranty or liability in connection with any product covered by this warranty. WE MAKE NO OTHER WARRANTIES, REPRESENTATIONS OR COVENANTS, EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, INCLUDING BUT NOT LIMITED TO WARRANTIES, REPRESENTATIONS OR COVENANTS AS TO WORKMANSHIP, DESIGN, CAPACITY, QUALITY, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PURPOSE OF THE PRODUCT, EXCEPT FOR ANY “IMPLIED WARRANTY” AS THAT TERM IS DEFINED IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENT ACT, SUCH IMPLIED WARRANTIES TO BE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE.
To the extent of any conflict between this Limited Warranty and any other document, this Limited Warranty shall control.